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How Cytora slashed Time to Hire by 41% with Screenloop


Cytora is a rapidly growing, AI-powered risk digitisation and automation platform for commercial brokers, insurers and reinsurers.
Site
Cytora.com
Industry
Fintech
Location
London, United Kingdom
I definitely would recommend Screenloop. Why? Because it's just the way it should be done
Prince John
Talent Acquisition and People Operations Manager
During a period of rapid growth, Cytora needed to fill engineering roles fast. Discover how the hiring team used Screenloop to streamline its interview processes, slash time to hire and improve candidate experience.
Challenges Before Screenloop
When Prince joined Cytora in 2023, scaling quickly was a priority. However, Prince faced a significant internal blocker to securing new talent: Hiring Manager availability.
It was near impossible to schedule interviews, particularly with multiple stakeholders. There were often delays around scheduling, and candidates had to attend numerous similar interviews due to diary clashes.
In-demand applicants were losing patience and dropping out at a time when growth was essential. Something had to change.
“We had a lot of different interview stages and a chaotic interview process. I realised that the candidates were there, but we were losing them because it was all just taking too long.”
There was no automation, little data and visibility, and key information needed to move quickly lived across email threads, Slack messages, spreadsheets, paper notes, and the memories of interviewers who spoke to multiple candidates every day.
On top of endless admin for the Cytora team, it meant that every step - and there were many - was vulnerable to errors and loss of data.
With Screenloop: slashing interview stages and Time to Hire
Screenloop’s recorded interviews removed the need to include Managers in first or second stage interviews. The result?
Cytora was able to cut their Time to Hire by a mammoth 41%.
Here's how it works:
Candidates now meet with other stakeholders (who tend to have more capacity) in early-stage interviews, which are recorded using Screenloop. Doing this has eliminated internal delays around scheduling.
Hiring Managers and/or Leadership review the recording from their Screenloop dashboard a time that suits them. If they’re happy with what they’ve seen, the candidate can progress without a Manager interview.
Everything is tracked and recorded using Screenloop's ATS and interview intelligence functions. The scheduling feature helps teams effortlessly schedule interviews with a few clicks, and candidates have everything in one place, from their CVs and interviews (including transcripts, recordings, assessments and key clips) as well as all communications, greatly reducing the need for monotonous and error-prone admin.
As a result, some roles are now filled within a single week. Others only require a single live interview.
“Screenloop is better for leaders and better for candidates, as they don’t have to keep waiting for interviews to be scheduled or go through multiple rounds.”
Ready to streamline your hiring cycle and reduce Time to Hire? See Screenloop in action with a live demo.
Enhancing efficiency with Screenloop clips
One of Prince's favourite features is the ability to create interview clips and circulating them to team members. While Prince can share the full interview, sending standalone clips makes it possible to focus on a specific part of the interview or redact potentially sensitive data, such as notice periods or salary information.
Using Screenloop clips ensures that Managers can focus on assessing the areas that matter most to them – again contributing to a faster hiring cycle.
“The fact that you can create a clip of the entire interview, but automatically redact sensitive information so you can share that clip with anyone in the team to review… It’s something I haven't seen anyone else in the market do.”
Screenloop also solves diary clashes
Multiple panel members can’t make the same date? This no longer delays the hiring process at Cytora.
Now, stakeholders who can’t attend the live interview simply catch-up with the Screenloop recording or clips. It’s a quick and efficient solution to the age-old problem of juggling busy diaries.
“If we have two key stakeholders who need to make a decision and one can't join, we have developed a culture of trust where they’re comfortable that one can go ahead and have the interview.”
What Hiring at Cytora Looks Like with Screenloop
Since rolling out Screenloop’s Interview Intelligence capabilities across the organisation, Cytora has benefitted from:
41%: Reduction in Time to Hire
1 week: Time taken to fill some roles
1 stage: Some roles now only require a single live interview
Happier candidates: Less waiting around, and fewer hoops to jump through
“I definitely would recommend Screenloop. Why? Because it's just the way it should be done.”
Cytora's Favourite Screenloop Features
Beyond interview recordings and clips, what else does Prince and his team value about Screenloop?
1. Centralised data and feedback
The TA team at Cytora needs to record everything – and to seamlessly access information that can support hiring decisions. The ATS holds candidate histories, feedback, interview recordings, analytics, and more.
All stakeholders across the business now use Screenloop. This means no feedback sent via email or messages on Slack. Instead, everything sits within the platform for ease, efficiency and compliance.
“The ATS has been crucial in ensuring that we hire the right candidates, and everyone within the business uses it. I don't want things to be lost. I don't want things to be left in Slack or emails randomly floating around. It's best to have it all in one place.”
2. Context and candidate history
The combination of ATS and Interview Intelligence in one platform is valuable when handling high volumes of candidates, as it instantly surfaces context.
Instead of combing through notes or logging into a different system, Screenloop provides Prince with instant candidate histories, and even recordings of past interviews, so he can quickly get the full story on an applicant if they reapply for a role.
“This is particularly useful because I can't remember every single candidate that I've spoken to. I’ve got the history and Screenloop recording there. I can understand why they weren’t relevant for a particular role, why they might have been rejected, what the feedback was. And it’s useful to have that interview recording to understand exactly why.”
3. AI note-taking
Screenloop’s Interview Intelligence capabilities include AI-powered note-taking. Comprehensive transcription means that Prince and his team never miss a detail. This is great for the interview experience, as the team can be fully present for a conversation when they know they Screenloop capturing everything.
And there’s another benefit too. The Talent function at Cytora is required to complete audits, which previously would have been incredibly time-consuming and almost impossible to complete fully.
Now, Screenloop effortlessly records every question and response, and can deliver both word-for-word transcripts and concise summaries. What’s more, it’s quick and easy for Prince to share this output with stakeholders.
“With Screenloop, I'm freer to engage with candidates and be more attentive towards the interview process. Can't recommend it enough.”
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