Customer Story

How interview intelligence gave Synthesia an advantage when hiring great engineers

"If someone was to ask me about Screenloop, I would say that I would not want to live without interview intelligence, I really really love it.”

The Problem

Hiring top engineers is difficult, as they are in demand and in short supply. Synthesia's Head of Talent wanted to introduce technology that would help them hire the best engineers on the market, without affecting the productivity and time of their existing engineers.


Prior to the partnership with Screenloop, screening calls and first-stage interviews could be filled with a mixed calibre of engineering talent. A lack of data and insights into what great looked like made improvements slow and difficult to implement. Existing engineers spent a lot of time interviewing candidates who never hit the hiring bar.

Engineering Team's Score
by 5 days
Engineering Team's Score

8.0 CNPS

Decrease in time-to-hire

by 5 days

The Solution

Interview intelligence recorded, transcribed and analysed all screening and first-stage interviews. Interviewers and recruiters could now be up-skilled in real time. AI-driven highlights enabled teams to reflect on key moments and provide instant feedback. Standardised questions and automated training ensured a fair and consistent process for all candidates. Sara, Synthesia's Senior Technical Recruiter professes to being a huge fan of the sidekick feature and asserts that, "If someone was to ask me about Screenloop, I would say that I would not want to live without interview intelligence, I really really love it.”

  • Engineers saved critical time for every hire, and the quality of hiring decisions increased significantly with the data and insights provided.
  • Time-to-hire decreased by 5 days and positive Candidate NPS scores improved by 35%.

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